1. Introduction

TCF1 Ltd T/A Unilinked ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our educational services.

2. Information We Collect

Personal Information

Name, address, phone number, and email address
Educational background and academic records
Financial information (for funding guidance)
Passport and visa documentation
Personal statements and application materials

Usage Information

Website usage data and analytics
Communication preferences
Service interaction history

3. How We Use Your Information

We use your information to:

Provide educational guidance and application services
Communicate with universities on your behalf
Process applications and supporting documents
Provide financial guidance and scholarship information
Send important updates about your applications
Improve our services and website experience

4. Information Sharing

We may share your information with:

Universities and educational institutions (with your consent)
Government agencies (for visa and immigration purposes)
Financial institutions (for funding applications)
Service providers who assist in our operations

We never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information:

Encrypted data transmission and storage
Regular security audits and updates
Limited access to authorized personnel only
Secure document handling and storage systems

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Delete your data (subject to legal requirements)
Restrict processing of your data
Data portability
Object to processing

7. Cookies and Tracking

Our website uses cookies to:

Improve website functionality
Analyze usage patterns
Personalize your experience
Remember your preferences

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically:

Active client data: Duration of service plus 7 years
Application documents: 7 years after completion
Financial records: 7 years as required by law
Marketing communications: Until you opt out

9. International Transfers

Your information may be transferred to universities and institutions outside the UK. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are primarily for students 16 years and older. For clients under 18, we require parental consent for data processing.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or website notice.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Email: edu@unilinked.com
WhatsApp: 07786 428056
Address: 3rd Floor, Commercial House, 406-410 Eastern Avenue, Ilford, IG2 6NQ